Privacy Policy
Effective Date: 11/1/2025
At Arizona Mental Wellness (“we,” “our,” or “us”), your privacy is extremely important to us.
We are committed to protecting your personal information, your mental-health data, and the confidentiality guaranteed under HIPAA and other applicable laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, communicate with our team, or use our services.
If you have any questions, please contact us at:
📧 info@arizonamentalwellness.com
📞 (XXX) XXX-XXXX
How does Arizona Mental Wellness protect my privacy?
We may collect the following types of information:
A. Personal Information You Provide
When you contact us, request an appointment, or submit a form, we may collect:
- Name
- Email address
- Phone number
- Reason for inquiry
- Insurance information (if voluntarily submitted)
- Any information you include in free-text message fields
B. Protected Health Information (PHI)
If you become a patient of Arizona Mental Wellness, your clinical information is protected by HIPAA. Protected Health Information includes:
- Medical history
- Mental health information
- Diagnoses
- Treatment plans
- Medication information
- Progress notes
- Communication through our secure client portal
PHI is never stored on the public website and is only accessible through our secure, HIPAA-compliant EHR.
C. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the site
- Referral sources
This data helps us improve user experience and site functionality.
D. Cookies & Tracking Technologies
We may use:
- Essential website cookies
- Analytics tools (e.g., Google Analytics)
- Pixel tags or remarketing tools (optional—delete if not used)
You can disable cookies through your browser settings at any time.
Experience Trusted Care and Confidential Support
This page details our commitment to protecting your personal and health information with care and compliance.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries or appointment requests
- Provide mental health services
- Verify insurance coverage
- Improve website functionality and user experience
- Maintain security
- Comply with federal, state, and HIPAA regulations
- Communicate important updates or administrative messages
We do not sell or share your information for marketing purposes.
3. HIPAA Compliance
For all clinical services, we follow HIPAA Privacy and Security Rules.
This means:
- PHI is encrypted in transit and at rest
- Only authorized staff may access PHI
- Your information is only used for treatment, billing, and healthcare operations
- We do not disclose PHI without your written permission unless required by law
If you become a client, you will receive a HIPAA Notice of Privacy Practices (NPP) describing your rights and our responsibilities in more detail.
4. Third-Party Service Providers
We may use the following third parties to support website or practice operations:
- Website hosting provider
- Appointment scheduling systems
- HIPAA-compliant EHR
- Email or SMS communication services
- Analytics tools
These providers may have access to non-clinical information but are required to protect your privacy.
Any third party handling PHI must sign a Business Associate Agreement (BAA).
Committed to Your Privacy and Care
At Arizona Mental Wellness, we prioritize your privacy and the security of your personal information. Our policies align with HIPAA standards and industry best practices to ensure your data is protected with the utmost care and transparency.
HIPAA Compliance Certified
Secure Data Handling Practices
Trusted by Mental Health Experts
Confidentiality and Integrity Assurance
5. Telehealth Privacy
If you use our telehealth services:
- Sessions are conducted through a HIPAA-compliant platform
- Video and audio sessions are not recorded unless explicitly consented
- You should choose a private, secure location for sessions
We follow all relevant state and federal telehealth privacy laws.
6. Your Rights
You have the right to:
- Request what personal information we store
- Update or correct your personal information
- Request deletion of non-clinical website data
- Request limits on how your PHI is used or shared
- Receive a copy of your medical record (PHI only)
- File a privacy complaint without penalty
HIPAA rights apply to clients; general privacy rights apply to all website visitors.
7. Data Security
We use industry-standard security measures to protect your information, including:
- Encryption
- Secure servers
- HIPAA-compliant portals
- Access controls for staff
- Regular security audits
No method of transmission over the internet is 100% secure, but we take every reasonable step to protect your data.
8. Children’s Privacy
Our website is not intended for children under age 13.
We do not knowingly collect personal information from minors without parent or guardian consent.
9. Links to External Websites
Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of other websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The effective date at the top of the page will reflect the most recent revision.
11. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your privacy rights, please contact us:
Arizona Mental Wellness
📧 info@arizonamentalwellness.com
📞 (XXX) XXX-XXXX
Protect Your Privacy Today
Encouraging you to understand your rights and safeguard your personal health data.